Data Centre

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  • A Tale of Three Cloud Strategies (Upgraded from Two)

    Fountainhead
    29 Oct 2013 | 4:46 pm
    Earlier in March I penned a blog titled A Tale of Two Cloud Strategies and observed the two opposing cloud strategies of VMware vs. AWS. VMware, with its strength in the enterprise, building presence in the public cloud -- and AWS with de facto dominance in the public cloud, working inroads into the enterprise.In my closing paragraph I notedThese will be extraordinary strategies to observe over time. We all know that even the most dominating companies/technologies eventually meet their match (or their disruption).  Both VMware and AWS have appeared at times to be unstoppable.
  • Microsoft Azure Unveils Real-Time Tools for IoT and Big Data Application Developers

    Data Center Knowledge
    David Hamilton
    31 Oct 2014 | 11:30 am
    This article originally appeared at The WHIR Microsoft’s public cloud platform Azure is continuing to add functionality for Big Data and the Internet of Things (IoT) with the preview launch of Stream Analytics and Data Factory, and general availability launch of Azure Event Hubs. According to a Wednesday blog post from Microsoft’s Corporate VP of Machine Learning, Joseph Sirosh, these new services help make Azure an ideal cloud platform on which to build big data solutions, as well as process, manage and orchestrate data from IoT devices and sensors. Azure Stream Analytics is an event…
  • CoreSite Doubles Down on Expansion in Core Markets

    Green Data Center News
    Jason Verge
    30 Oct 2014 | 3:31 pm
    REIT reports revenue growth in Q3 but EPS is flat year over year; plans to add 130,000 square feet of space across five markets by end of 2015 Read More
  • When will one of the top Data Center programs collapse? Google, Microsoft, Amazon, Facebook

    Green (Low Carbon) Data Center Blog
    Dave Ohara
    31 Oct 2014 | 12:31 pm
    Google, Microsoft, Amazon, and Facebook have the largest data center footprints with IT gear than anyone else in the industry.  Their programs are relatively young.  Google started 15 years ago.  Microsoft got going big 10 years ago.  Amazon launched AWS 8 years ago.  And Facebook followed after. Throughout the history of technology developments a company collapses in the face of competition.  Each of these companies have different business models, but the data center programs are critical for the operation of these companies.  It is so important that billions of dollars are spent and…
  • UCS Integrated Infrastructure: Best of Breed Building Blocks in the EMC Enterprise Hybrid Cloud Solution

    Cisco Blog » Data Center and Cloud
    Bruno Messina
    31 Oct 2014 | 10:41 am
    Clouds come in various flavors, but a common scenario is IT shops who have many applications on-premises (private clouds) and [...]
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    Data Center Knowledge

  • Microsoft Azure Unveils Real-Time Tools for IoT and Big Data Application Developers

    David Hamilton
    31 Oct 2014 | 11:30 am
    This article originally appeared at The WHIR Microsoft’s public cloud platform Azure is continuing to add functionality for Big Data and the Internet of Things (IoT) with the preview launch of Stream Analytics and Data Factory, and general availability launch of Azure Event Hubs. According to a Wednesday blog post from Microsoft’s Corporate VP of Machine Learning, Joseph Sirosh, these new services help make Azure an ideal cloud platform on which to build big data solutions, as well as process, manage and orchestrate data from IoT devices and sensors. Azure Stream Analytics is an event…
  • IBM Adds OpenStack Services, Launches Cloud Data Center in Mumbai

    Jason Verge
    31 Oct 2014 | 11:00 am
    IBM has added OpenStack services to its cloud marketplace in yet another demonstration of a tech giant looking to enable OpenStack clouds in the enterprise. The services will run on SoftLayer infrastructure. SoftLayer has offered OpenStack-compatible cloud services before, but this marks introduction of IBM OpenStack cloud services into the enterprise-focused cloud marketplace. IBM also opened a 31,000 square foot data center in Mumbai in support of its global cloud offering. The Mumbai data center is not part of the SoftLayer network. It provides data resiliency for customers in region. The…
  • DuPont Fabros Customer Subleases Former Yahoo Data Center in Ashburn

    Jason Verge
    31 Oct 2014 | 10:13 am
    DuPont Fabros Technology execs revealed on the company’s third-quarter earnings call Thursday that one of its existing customers subleased the entire 13 megawatts of capacity at its ACC4 data center in Ashburn, Virginia, that was recently vacated by Yahoo. Since Yahoo’s lease has not yet expired, the lease is a three-party agreement between the Internet company, the data center provider and the customer. The customer will also have a direct agreement with DuPont Fabros on a lease extension for 9 megawatts in the former Yahoo data center. The customer, whose name was not disclosed,…
  • Friday Funny Caption Contest: Giant Pumpkin

    Bri Pennington
    31 Oct 2014 | 8:30 am
    Happy Halloween, goblins and ghouls, let’s get into the spooky spirit! Help us complete our Kip and Gary cartoon by submitting your caption below. Diane Alber, the Arizona artist who created Kip and Gary, has a new cartoon for Data Center Knowledge’s cartoon caption contest. We challenge you to submit a humorous and clever caption that fits the comedic situation. Please add your entry in the comments below. Then, next week, our readers will vote for the best submission. Here’s what Diane had to say about this week’s cartoon, “What on earth could a giant pumpkin being doing in…
  • CoreOS Launches Stand-Alone Docker Container Registry for Private Deployments

    Yevgeniy Sverdlik
    31 Oct 2014 | 8:30 am
    CoreOS, the San Francisco-based startup that offers a version of Linux geared for large-scale compute clusters and optimized for Docker containers, has introduced a stand-alone version of its container registry customers can run in their own data centers. Both CoreOS and Docker are recent comers to the cloud infrastructure market but have enjoyed a lot of support from developers. Both companies are aiming to enable traditional enterprises to develop and run software the way Internet giants like Facebook or Google do – constantly creating new features and deploying them in production across…
 
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    Green Data Center News

  • CoreSite Doubles Down on Expansion in Core Markets

    Jason Verge
    30 Oct 2014 | 3:31 pm
    REIT reports revenue growth in Q3 but EPS is flat year over year; plans to add 130,000 square feet of space across five markets by end of 2015 Read More
  • Specifying a multi-mode UPS in data centers

    ocreg.csemag.com
    30 Oct 2014 | 12:17 pm
    When consulting-specifying engineers look at the hundreds of technology factors that go into a data center’s design, they know that even small variables, when multiplied by big numbers, add up quickly. That’s the case with seemingly small incremental increases in energy efficiency for uninterruptible power supply (UPS) systems used in data centers around the world.
  • Data center location criteria best practices By Wendy Schuchart

    Views and Opinions on Green IT
    30 Oct 2014 | 12:15 pm
    Do your customers care where your data lives? Probably not. As long as they get what they need immediately (or faster), they really don’t care if your data center location criteria puts your data in Miami or Mars. While real estate agents may stress “location, location, location” for the housing market, it feels like data center location doesn’t matter very much, especially when you hear about vendors selling locked and loaded data center containers meant to sit out on a hot black asphalt parking lot. Location really does matter when it comes to data centers. It…
  • Learn to Boost Data Center Capacity With Public Cloud

    Bill Kleyman
    30 Oct 2014 | 12:00 pm
    No organization should simply jump in without evaluating ROI and the pros and cons of moving to a platform that integrates public cloud. Read More
  • Microsoft's Second-Gen Open Compute Server Design Now Open Source

    Yevgeniy Sverdlik
    30 Oct 2014 | 10:42 am
    Latest cloud server designs feature dual CPUs, support for FPGAs, high-capacity SSD memory Read More
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    Green (Low Carbon) Data Center Blog

  • When will one of the top Data Center programs collapse? Google, Microsoft, Amazon, Facebook

    Dave Ohara
    31 Oct 2014 | 12:31 pm
    Google, Microsoft, Amazon, and Facebook have the largest data center footprints with IT gear than anyone else in the industry.  Their programs are relatively young.  Google started 15 years ago.  Microsoft got going big 10 years ago.  Amazon launched AWS 8 years ago.  And Facebook followed after. Throughout the history of technology developments a company collapses in the face of competition.  Each of these companies have different business models, but the data center programs are critical for the operation of these companies.  It is so important that billions of dollars are spent and…
  • GreenM3 turned off Advertising

    Dave Ohara
    31 Oct 2014 | 8:25 am
    I have had a variety of people request to place ads on this site, taking no one up on their offer.  I choose early on to embed Google ads to see how it worked, how much money would come in, and to see what ads would show up.   I don’t write on this blog to make money, so I decided to turn off Google banner ads and eliminate the ad placement. There is a gaping hole where the banner ads were.  That is not a bug.  Ad banners are gone.  and now I can say I make $0 money from this blog. 
  • #1 google search "microsoft data center executives" greenm3 post

    Dave Ohara
    28 Oct 2014 | 9:52 am
    I did the thing you are not supposed to do posting on Friday, Oct 24 2014 at 5:07p on 10 years of Microsoft data center executives.  Friday is a slow media day and posting after 5p on a Friday is something you don’t want to do to spread news, but rules are being broken all over in media. I was curious to see how well the post distributed.  After a day it popped into the top 10 google search results for “microsoft data center executives" Curious today I checked and my post made it to #1. Thanks for reading this blog and forwarding posts to your friends.
  • 15+ years of Google Data Center Executives

    Dave Ohara
    28 Oct 2014 | 9:42 am
    I wrote a popular post on 10 years of Microsoft data center executives.  Writing about Google’s data center executives is a good follow up. Google’s current Data Center executive leadership are Urs Hoelzle, Ben Treynor, and Joe Kava.  Urs has no LinkedIn profile, but he does have a wikipedia post and has been with Google since the beginning being Google employee #8.  The data center group is part of Ben Treynor’s organization. Ben joined Google in 2003.  VP of Data Centers is Joe Kava, joining Google in 2008.   Urs posted on its Google datacenter in 1999. Urs Hölzle Shared…
  • 10 years of Microsoft Data Center Executives

    Dave Ohara
    24 Oct 2014 | 5:07 pm
    Microsoft’s latest VP of Data Centers (Global Foundation Services) now called the Cloud Infrastructure and Operations is Suresh Kumar.  There have been a lot of changes in the past 10 years of Microsoft’s data center group. The following is an accumulation of looking at Linkedin Profiles. Currently Suresh Kumar is VP of Cloud Infrastructure and Operations with Christian Belady General Manager of Data Centers. Dayne Sampson was VP of Global Foundation Services (GFS) from 2009 - 2014 with Christian Belady and Kevin Timmons as GMs of data centers. Debra Chrapty was VP of GFS (until 2009)…
 
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    Microsoft Datacenters Blog

  • Microsoft Contributes Next Generation Server Design to Open Compute Project

    Microsoft Datacenters
    31 Oct 2014 | 11:16 am
    Kushagra VaidGeneral ManagerServer Engineering Yesterday I gave a keynote address at the Open Compute Project (OCP) European Summit, where I announced the contribution of the 2nd-generation Open CloudServer (OCS v2) specification.  In January, Microsoft joined OCP and submitted the first OCS specification, born from our experience in our own cloud-scale datacenters.  OCS v2 incorporates a number of improvements, delivering greater performance and more flexibility.  In addition, Microsoft Open Tech announced today the release of an open source reference implementation…
  • Microsoft Announces Largest Wind Project to Date

    Microsoft Datacenters
    15 Jul 2014 | 6:00 am
    Rob BernardChief Environmental StrategistWorld Wide Environmental Sustainability Microsoft is committed to reducing our environmental footprint, and over the past two years we continue to meet our goal of becoming carbon neutral. Our approach to meeting that goal, however, continues to evolve. Today, we are announcing another move to make our operations more environmentally sustainable by signing a 20-year power purchase agreement (PPA) for wind energy in Illinois that will be funded in part by proceeds from Microsoft's carbon fee. This is our second PPA, following the purchase…
  • Microsoft, Others Partner on Fuel Cell Research with $5 Million Awarded by ARPA-E

    Microsoft Datacenters
    24 Jun 2014 | 3:42 pm
    Cross-posted from the Microsoft Green Blog Josh Henretig, Director, World Wide Environmental Sustainability Microsoft is once again partnering with others to further fuel cell innovations, with the goal of developing a very efficient, low-cost fuel cell system. Microsoft, Redox Power Systems LLC, the University of Maryland and Trans-Tech Inc. were recently awarded $5 million by the Advanced Research Projects Agency – Energy (ARPA-E) to develop transformational fuel cells. This research is being funded through the Reliable Electricity Based on Electrochemical Systems (REBELS) program,…
  • IT Pros pick Microsoft’s Software-Defined Networks Monitoring solution DEMon

    Microsoft Datacenters
    1 May 2014 | 4:33 pm
    Brad Booth, Principal Engineer Global Networking Services Microsoft was recognized for its SDN Monitoring DEMon Solution and swept all six leader awards for Market, Price, Performance, Reliability, Service & Support and Innovation this week...(read more)
  • Microsoft Expands Datacenter Presence in Iowa

    Microsoft Datacenters
    24 Apr 2014 | 1:20 pm
    Kevin Williams, Director Data Center Services Last week, the City of West Des Moines announced that Microsoft will expand its datacenter presence in West Des Moines, Iowa, paving the way for one of its Generation 5 cloud-scale datacenters that...(read more)
 
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    Fountainhead

  • 6 Awesome Examples of Business-Ready DaaS

    21 Oct 2014 | 3:53 pm
    The term “DaaS” is often synonymous with a “raw desktop in the sky”. But that’s a only like getting a new laptop… just an OS and maybe some antivirus. The rest of the set-up and customization is up to you. Meh.What lines-of-business really want are “business-ready desktops“, customized, optimized and supported for a company’s industry and specific use cases. In the past I’ve personally blogged about the value providers reap when creating offers targeting specific markets....(More.... originally posted on blogs.citrix.com May, 2014)
  • 6 Reasons Why DaaS and VDI Terms Undervalue The Reality

    4 Mar 2014 | 5:23 pm
    A day doesn’t pass that I find myself explaining why DaaS isn’t synonymous with VDI – and neither term does justice to the real range of value possible.Both end-users and service providers have a preconceived notion that DaaS simply means delivery of a “desktop”. But that simplistic VDI-style mindset (and desktop-only mindset) doesn’t describe the real range of services possible. Rather, the terms we really should be using are “Hosted Workspaces” or “Workspace-as-a-Service“.. (more: originally posted on blogs.citrix.com) 
  • Managed Services Providers Agree: Build a Vertical Market DaaS Focus

    6 Feb 2014 | 2:22 pm
    A few weeks ago I had the privilege of speaking with a number of our Citrix Service Providers at Citrix Summit in Orlando.There is no doubt in my mind that the Managed Services industry is shifting… away from commodity services (dedicated servers, websites, Exchange mailboxes) and toward more holistic, higher-value hosting and outsourcing services.The evidence I cite is both from a Service Provider panel I facilitated, as well as from assessing the winners of the recent Citrix CSP Awards.Heard at the PanelMy first set of data points came from a panel I ran covering the importance of…
  • A Tale of Three Cloud Strategies (Upgraded from Two)

    29 Oct 2013 | 4:46 pm
    Earlier in March I penned a blog titled A Tale of Two Cloud Strategies and observed the two opposing cloud strategies of VMware vs. AWS. VMware, with its strength in the enterprise, building presence in the public cloud -- and AWS with de facto dominance in the public cloud, working inroads into the enterprise.In my closing paragraph I notedThese will be extraordinary strategies to observe over time. We all know that even the most dominating companies/technologies eventually meet their match (or their disruption).  Both VMware and AWS have appeared at times to be unstoppable.
  • Succeeding with Daas: For MSPs, Business Help Outweighs Technology Hype

    15 Oct 2013 | 3:50 pm
    By now you may have heard of a new entrant into the Desktop-as-a-Service market, with VMware buying Desktone.  While I applaud the move that will help mature the market, I have to add some sobriety to their party atmosphere. Technology alone does not sell product - especially where the Managed Service Provider (MSP) channel is involved. Putting it Bluntly - Support the Business! Soundbites would have MSPs believe that VMware’s thousands of partners will instantly be able to stand-up and sell DaaS.  Our experience shows that vendors also have to provide the MSP with business…
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    SilverBack Migration Solutions, Inc

  • The Mysteries of Dark Fiber Revealed

    Sean Penny
    29 Oct 2014 | 1:40 pm
    The Mysteries of Dark Fiber Revealed Dark Fiber. It calls to mind images of ZeroCool or Crash Override and a 90’s neon CG interpretation of the internet – that, or a Tom Clancy novel. In reality, Dark Fiber is both much simpler and altogether more amazing. The term was originally used when referring to the potential network capacity of telecommunication infrastructure. These days it is also used to refer to the now rather common practice of leasing fiber optic cables from a service provider or to the installations not owned or controlled by traditional carriers. What does that all really…
  • Risk Mitigation and You

    Sean Penny
    24 Oct 2014 | 1:15 pm
    In today’s world of modern infrastructure and IT management, data centers have become an integral part of day to day life, whether we know it or not. Our information and data is being stored on servers more and more each day. The Cloud, while considered a mystery, is still contained in racks in a data center somewhere. With all of that data in one location it’s easy to lose track of the little things that can cause down time.   Risk Mitigation. It’s a topic that can send chills up the spine of even the most stalwart of IT professionals. Or it might induce a near frantic retelling…
  • What is Pledge Manager?

    Sean Penny
    13 Oct 2014 | 5:01 pm
    What is Pledge Manager? Well I’m glad you asked! Pledge Manager is a new third party program designed with the crowdfunding creator in mind. Anyone that has run a Kickstarter can tell you that Fulfillment is important, perhaps more so than getting all of those backing funds. Fulfillment means getting your rewards to backers and communicating with them as you complete this process. Like every other part of the journey it requires planning and budgeting. The planning part is where third party vendors such as BackerKit or Pledge Manager come into play. Were you to start your own crowdfunded…
  • New Efficiency Metric Promises to Help You With Your Space Problem

    Sean Penny
    8 Oct 2014 | 4:10 pm
    The world of data centers and big data is filled with a number of metrics that help technicians and leads keep on top of the many aspects that make up a data center. Power metrics, cooling metrics, and connectivity metrics; there is a veritable handbook on how to check the efficiency of a data center. The Green Grid is a company that has been coming up with useful and not-so-useful metrics to measure the efficiency of airflow, energy use, carbon use, return on investment, use of liquid cooling and more. While their most popular so far is the PUE or Power Use Efficiency metric, they are poised…
  • Community Spotlight: Capes4Heroes

    Sean Penny
    29 Aug 2014 | 1:39 pm
      Everyone needs a superhero. It doesn’t matter if you’re the weight lifting champion of the world or the newest soldier in an ongoing struggle between humanity and disease. Big or small; people the world over deal with incurable diseases and creeping cancers. When the person fighting is a child? Well, we don’t have to sit here and wax poetic about how devastating and emotional that can be. The internet is filled with inspirational and motivational stories of kids dealing with things way over their head with aplomb and sometimes charm. Of course not every story is as bright and…
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    Data Center

  • Getting the most out of e-mail

    25 Oct 2014 | 9:23 pm
    Surely there’s nothing more boring than e-mail? We delete half of it without reading it, and put half of what’s left into folders for later – a later which rarely ever comes. But e-mail is also addictive. You see people checking their e-mail at all sorts of times and at all sorts of occasions, not just during the working day in the office. Is there something you could do to make your e-mails more interesting and more likely to be read than other people’s?
  • Guide Share Europe annual conference 2014

    18 Oct 2014 | 9:30 pm
    The Guide Share Europe (GSE) UK Annual Conference is taking place on 4-5 November at its regular home in Whittlebury Hall, Whittlebury, Near Towcester, Northamptonshire NN12 8QH, UK. Sponsors this year include IBM, Computacenter, EMC2, Attachmate Suse, PKWARE, BMC Software, CA Technologies, Compuware, IntelliMagic, Oracle, Rocket Software, Vanguard Integrity Professionals, Millennia, and RSM Partners. And there will be nearly 30 vendors in the associated exhibition.
  • The Arcati Mainframe Yearbook 2015

    11 Oct 2014 | 9:50 pm
    The Arcati Mainframe Yearbook has been the de facto reference work for IT professionals working with z/OS (and its forerunner) systems since 2005. The Yearbook includes an annual user survey, an up-to-date directory of vendors and consultants, a media guide, a strategy section with papers on mainframe trends and directions, a glossary of terminology, and a technical specification section. Each year, the Yearbook is downloaded by over 20,000 mainframe professionals. The current issue is still available at www.arcati.com/newyearbook14.
  • Mainframes and dealing with limiting beliefs

    4 Oct 2014 | 9:56 pm
    There’s an interesting idea in NLP (Neuro-Linguistic Programming) about limiting beliefs. A limiting belief is a belief about ourselves and/or our model of the world that limits the way we live. For mainframers, the most common limiting belief we come up against is the belief that mainframes are old hat and the future lies with other platforms. So how can we help non-mainframers overcome their limiting belief?
  • Making your Web site work for you

    28 Sep 2014 | 9:17 am
    After all these years of mainframe experience, and following the latest corporate reorganization, they’ve let you go – and you’re not ready or just too awkward to retire. So you decide to set yourself up in business working for yourself. You’ve got that spare room, now that the children have moved out, that you can use as an office. And you just need a decent Web site so that you can get some business coming your way. And that’s where so many people go wrong – they give themselves the wrong kind of Web site. Let’s have a look at what you should be doing with your Web site.
 
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    Free IT - Data Management Magazines and Downloads from alltop.tradepub.com

  • Quality in The Cloud: Best Practices For ISVs

    31 Oct 2014 | 12:00 am
    The issue facing ISVs is how to enter the cloud computing market. Developing and supporting data centers distributed across large geographic regions is expensive and time-consuming. Cloud providers must support non-revenue-producing resources to ensure capacity for growth and peak service consumption. And the cloud is difficult for many application developers to convert to virtualized and multitenancy environments.Request Free!
  • The Secret to Business Results: How Network Connections Drive Web Application Performance

    31 Oct 2014 | 12:00 am
    The application delivery model has changed. The default paradigm of an application has evolved from users sitting at desktops attached to the corporate data center to mobile access via phones and tablets, each requiring its own optimized experience.Request Free!
  • Meeting the Big Data Challenge: Get Close, Get Connected

    31 Oct 2014 | 12:00 am
    Big Data can be a key tool in gaining a competitive advantage-allowing businesses to better understand and target their customers and transform their processes.Request Free!
  • Pushing the Boundaries: Symantec's Software-Defined Data Center Powered by VMware vCloud Suite

    30 Oct 2014 | 12:00 am
    Their goal was to transform enterprise customer support services for faster, responsive service, and improve scalability and agility of IT service. Symantec implemented a software-defined data center architecture based on VMware vCloud suite to speed creation of new test environments. It is currently scaled to support more than 200,000 virtual machines, one of the world's largest software-defined data center deployments based on VMware vCloud suite to date. The result of implementing VMware was reduced time for creating test environments from 20-30 hours to minutes.Request Free!
  • 6 Steps to an Effective Performance Monitoring Strategy

    30 Oct 2014 | 12:00 am
    Whether you're looking to improve your application and service delivery, consolidate existing performance monitoring tools and responsibilities or justify the impact of a new technology deployment, the six steps described in this white paper can help you create the fundamental building blocks of an effective performance monitoring strategy.Request Free!
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    Hosted call centre

  • Gamification: A manager’s new best friend (Business Brief magazine)

    Ronell Swartbooi
    21 Oct 2014 | 5:16 am
    Opinion piece featured in Business Brief, October 2014 Games have been used to motivate and engage people since the dawn of time. They speak to one of our most basic instincts – the desire to play, compete, achieve and be part of a team. Gamification, or the use of game-like mechanics in a non-game environment, like a business, has gained popularity in recent years, particularly in the world of marketing and customer loyalty. SuperBru, Pick n Pay smart shopper points, Discovery’s Vitality programme and Codecademy are all great examples of how game-like experiences are helping South…
  • Contact Centres in the Cloud, Jed Hewson quoted

    Ronell Swartbooi
    21 Oct 2014 | 2:33 am
     Jed Hewson was quoted in the October feature on ‘Contact Centres in Cloud’ of Brainstorm magazine: Quote: For contact centres delivering outsourced services, the opex pricing model and scalability offered by a hosted solution enables them to keep overheads low. This provides a huge advantage over contact centres that have committed to a large capital investment, and now sit with high fixed costs. These contact centres are often forced to price services to finance all the seats they’ve installed, even when they’re empty. Despite the fact that the business case for hosted…
  • 1Stream featured in TechSmart Business – Sept issue

    Ronell Swartbooi
    25 Sep 2014 | 4:44 am
    Cloud-based solutions and hosted services are changing the way contact centres operate around the world. Whereas several years ago, setting up a contact centre involved a significant investment in premises, phones, PCs and specialised hardware and software, the cloud and hosted service providers now make it possible for new contact centres to set up with little capex, and even have agents working remotely. Hosted models are proving exceptionally beneficial in this sector, where the number of agent seats may have to be doubled during peak periods and marketing campaigns. In a traditional…
  • Fin24 features 1Stream: Are you game to improve?

    Ronell Swartbooi
    16 Sep 2014 | 5:09 am
    Fin24 reporter Matthew Le Cordeur interviewed 1Stream director, Bruce Von Maltitz on gamification. Article copy: Cape Town – Let’s play a game: Pretend your staff always came to work on time; pretend they were satisfied when their salaries were paid, pretend they were working to their potential. Ready? Let’s play. Gamification is a word many businesses have heard of, but changing their operations to focus on what sounds like a game probably sounds futuristic at best and perhaps too much fun for a serious platform. A local expert said gamification was basically a system to measure live…
  • Gamification in South African contact centres, 1Stream takes lead

    Ronell Swartbooi
    8 Aug 2014 | 4:30 am
    Gartner predicts that 40% of Global 1000 organisations will use gamification as their primary mechanism to perform business operations by 2015. It also predicts that 80% of current gamified applications will fail to meet business objectives. Hosted technology provider 1Stream has released a white paper outlining the potential for gamification technologies in South African contact centres. It serves as a guide created to provide a glimpse into how gamification is shaping business, what it can offer the contact centre in particular, and what senior management must take into account when…
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    Official Blog - ESDS Software Solution

  • How does the Web Servers Manage Millions of Hits a Day?

    Pravin Ganore
    27 Oct 2014 | 5:04 am
    One of the most amazing things about the Web servers is that in some cases a very small machine can handle a large number of visitors. For example, imagine you have a small Web site that contains a number of static Web pages (in this case, “static” means that everyone sees the same version of any page). If you take a computer with a Celeron processor 500 MHz Windows 2008 or an Linux operating system, which loads an Apache Web server, and connect the machine to the Internet through a good connection, such as an E1 (2MB per second) or E3 (34MB per second), you could handle hundreds…
  • Data Protection in Data Centers

    Pravin Ganore
    9 Oct 2014 | 12:55 am
    Natural phenomena such as tsunamis, strong earthquakes, volcanic eruptions or extreme floods are rare, but large fires, damage to power lines or power outages can completely paralyze the work of the data center. To continue IT systems to function even in extreme conditions, businesses rely on the so-called metro cluster or stretched clusters, nodes are distributed between two or more sites. High availability is always achieved by redundancy - This is true in the case of training for extreme situations, when the entire data center must be protected from failures in the supply of electricity or…
  • Why Use WordPress For Your Blog?

    Pravin Ganore
    30 Sep 2014 | 11:05 pm
    Let’s start with the numbers: according to some research, WordPress is the most commonly used content management system (almost three times compared to those who follow in ranking ( Custom, Drupal and Joomla )). Today it seems that more than 25 million sites on the internet are been made with WordPress. With WordPress you can make sites much more dynamic than with the old HTML, adding features for better positioning and optimization (thanks to the contributions of some plugins (most are free) that improves functionality). Among the main features that characterize most WordPress is…
  • Gartner: Data Stored Today, will be more Organized by 2020

    Pravin Ganore
    17 Sep 2014 | 11:44 pm
    Gartner believes that by 2020 organizations will share the hosting data in accordance with a combination of factors. Among them is the cool factor, the political factor and the logical factor. In its disclosure to Gartner used the term date residency (residency of data), to refer to the physical location of information. For the vice president of research at Gartner, discussion of residence and sovereignty of data has grown in recent years, but this movement has stalled technological innovation in various organizations. The conflict would have emerged from the revelations of espionage made by…
  • Moving Your Database To The Cloud Environment

    Pravin Ganore
    12 Sep 2014 | 11:14 pm
    It seems that all organizations are analyzing what can be moved – or should be moved – to the cloud. However, the cloud is clearly not the answer for all; As with any technology, there are advantages and disadvantages. Thus, it is important that all professionals understand how and when the cloud is advantageous for their applications. In the assessment and planning of migrating applications to the cloud process, the databases are usually the most difficult element to understand. Of course the data is the heart of every application, so it is essential to know how databases can…
 
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    CyrusOne

  • Safeguarding Data Center Operation with a Strong Colocation Team

    Scott Brueggeman
    30 Oct 2014 | 9:02 am
    A recent article appearing on datacenterknowledge.com outlined how crucial it is for organizations to prepare for disasters.  The risks of natural or human-caused disasters are ever-present and can cause major issues in data center performance. For example, the cost of a data center outage has increased by 41% since 2010, according to the Ponemon Institute.  In a 2014 study, this organization also calculated the cost of a single outage at an astounding $7,900 per minute. Considering the average outage lasts 86 minutes, the cost of one incident can skyrocket to $690,000. The Importance of a…
  • What the Focus Should be for CIOs in 2015

    Scott Brueggeman
    28 Oct 2014 | 7:55 am
    Although 2014 has a few months to go, now is the time when CIOs plan their budgets for 2015.  Businesses must decide which IT resources they will need in the coming year, as well as how they will implement them. Based on top IT trends, the following technology projects will appear on the lists of many CIOs: Data Center Facilities – Companies of all types and sizes are re-evaluating whether to invest additional resources into their in-house data centers or outsource to a third-party provider. Company-owned facilities built just five years ago may require significant upgrades. For example,…
  • What is Open IX, or OIX, and Why is It Important?

    Scott Brueggeman
    23 Oct 2014 | 8:06 am
    With the proliferation of the Internet, many challenges have surfaced, including inconsistencies in connectivity, availability and security.  To deal with these obstacles, major participants within the U.S. data center industry have joined forces to form Open IX, or OIX. OIX was created to develop common technical and operating standards for the Internet community.  The group’s goals are to promote uniform specifications for data transfer and physical connectivity, improve reliability through better resiliency standards and create Internet Exchanges and data centers to meet the developed…
  • Understanding the Different Types of Data Center Facilities

    Scott Brueggeman
    21 Oct 2014 | 9:13 am
    At the most basic level, a data center, including a Houston colocation facility, is a building housing server, network and storage hardware.  The data center also incorporates power, cooling, fire suppression and security systems, as well as network connectivity. However, many different types of facilities and service models exist.  The following list will help clarify the main differences: In-House Data Center – Many enterprises, especially larger organizations and those in the technology industry, design, build and operate their own facilities. The capabilities of an in-house facility…
  • Short- and Long-Term Priorities for Corporate Data Centers

    Scott Brueggeman
    16 Oct 2014 | 8:32 am
    In September 2014, 451 Research conducted a study investigating company data center projects.  451 Research is an industry analyst researching topics such as cloud services, mobility and IT infrastructure.  This particular study focuses on corporate data center investment trends with the goal of identifying significant market changes. 451 Research surveyed over 6,000 IT decision-makers in North America and Western Europe.  The company targeted participants with intimate knowledge of data center spending and budgeting.  Specifically, the analyst gathered data for projects within a 90-day…
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    RISC Networks

  • The Biggest Failure IT Organizations are Making When Moving to the Cloud

    Stephen Harrington
    31 Oct 2014 | 11:50 am
    Jeremy Littlejohn, chief analyst for RISC Networks discusses some common pain points that IT organizations face when moving to the cloud. Regardless of the issue, the cause of the issue is more often than not related to improper planning. The post The Biggest Failure IT Organizations are Making When Moving to the Cloud appeared first on RISC Networks.
  • Create and Manage Move Groups

    Stephen Harrington
    31 Oct 2014 | 8:50 am
    Create and manage move groups with RISC Networks CloudScape. This demo walks you through the process of creating move groups and move plans to export to cloud migration tools like River Meadow’s platform.The post Create and Manage Move Groups appeared first on RISC Networks.
  • Cloud and Datacenter I/O Analysis

    Stephen Harrington
    31 Oct 2014 | 8:41 am
    RISC Networks’ Chief Analyst Jeremy Littlejohn gives a brief demo of how our Cloud and Datacenter I/O analysis report works. With this report, you can compare and stack physical and virtual servers to plan a Datacenter move or Cloud Migration. The post Cloud and Datacenter I/O Analysis appeared first on RISC Networks.
  • Cloud computing tries to shake myths

    Jesse Frye
    30 Oct 2014 | 10:14 am
    Companies already using cloud computing may not pay much attention to some common misconceptions surrounding the service. However, businesses planning a cloud implementation may believe certain myths are facts. Market research firm Gartner recently did its best to dispel these misunderstandings. David Mitchell Smith, vice president and fellow at Gartner, said cloud computing is unique in the fact it is vulnerable to myths. “It is all about capabilities delivered as a service, with a clear boundary between the provider of the service and the consumer. From a consumer perspective,…
  • IT HealthCheck Product Update – October 2014: Q&A

    Jesse Frye
    29 Oct 2014 | 11:48 am
    Dear Valued Partner I am writing to you to announce a significant change in our RISC Networks IT HealthCheck (HC) licensing going into 2015. Currently, an HC Enterprise license entitles partners to select two (2) free reports, from our list of additional reports, at the end of an IT HealthCheck assessment. As of January 1, 2015, new HC Enterprise subscriptions will no longer have the option to select any of the following cloud focused reports as one of those two free reports: • Cloud Consumption • Cloud Pricing Analysis • Dependency Visualization All existing HC Enterprise subscriptions…
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